Frequently Asked Questions
Everything you need to know about your Houndsy style journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges for a different size are always free.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment and comparing it to our specifications for the best results.
What payment methods do you accept?
Houndsy accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 80% of our current collection to minimize our environmental footprint.
How can I track my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.